57ph Privacy Policy

1. Scope and Application

This Privacy Policy ("Policy") is issued by 57ph ("the Company," "we," "us," or "our"), the operator of the online gaming platform accessible at 57ph.cam. This Policy applies to all personal data collected, processed, stored, or otherwise handled by 57ph in connection with your use of the Platform, including when you visit the website, register an account, make deposits or withdrawals, contact customer support, or participate in any promotion or gaming activity.

This Policy applies to all registered players and visitors of the 57ph Platform, regardless of whether they are located in Metro Manila, Cebu, Davao, Quezon City, or any other part of the Philippines. It governs 57ph's practices as a Personal Information Controller (PIC) under Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR).

This Policy should be read together with the 57ph Terms & Conditions. By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to close your account.

2. Personal Data We Collect

57ph collects the following categories of personal data in the ordinary course of operating the Platform:

2.1 Registration and Identity Data

• Full legal name as it appears on a valid Philippine government-issued identification document
• Date of birth (used to verify that you meet the 21-year minimum age requirement)
• Gender
• Residential address (province, city, barangay)
• Email address
• Philippine mobile number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Copies of valid Philippine government-issued photo ID (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, PRC ID, Voter's ID)
• Proof of residential address documents (e.g., utility bill, barangay certificate, bank statement)
• Selfie photographs submitted for identity verification purposes

2.3 Financial and Payment Data

• GCash account details (registered name and mobile number)
• Maya (PayMaya) account details
• Bank account details where applicable (BPI, BDO, Metrobank, UnionBank)
• Deposit and withdrawal transaction histories
• Cryptocurrency wallet addresses where applicable (USDT TRC20)

2.4 Gaming Activity Data

• Betting history, game session data, and wagering records
• Bonus and promotion participation records
• Win and loss records
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

2.5 Technical and Usage Data

• IP address and geolocation data
• Device type, operating system, and browser information
• Pages visited, session duration, and click patterns on the Platform
• Cookie identifiers and similar tracking data (see Section 9)

2.6 Communications Data

• Records of live chat conversations with 57ph customer support
• Email correspondence sent to or received from 57ph
• Feedback, survey responses, and dispute submissions

3. How We Collect Your Data

57ph collects personal data through the following methods:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to surveys, or participate in promotions on the Platform.
• Automatically: When you visit and interact with the Platform, our servers, analytics tools, and cookies automatically collect technical and usage data including your IP address, device information, and browsing behaviour within the Platform.
• From third-party payment processors: When you use GCash, Maya, BPI, BDO, or other payment services to transact with 57ph, we receive transaction confirmation data from those payment providers to reconcile deposits and withdrawals.
• From identity verification providers: 57ph may use third-party KYC service providers to assist with identity document verification. These providers process identity data on 57ph's behalf under strict data processing agreements.
• From fraud detection and AML monitoring tools: Automated systems may flag unusual account activity and generate data records in connection with anti-fraud and anti-money laundering compliance obligations.

4. Legal Basis for Processing

57ph processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform the contract between you and 57ph — i.e., to operate your gaming account, process deposits and withdrawals, and deliver the Platform services you have registered for.
• Legal obligation: Processing is necessary for 57ph to comply with applicable legal and regulatory requirements, including PAGCOR licensing obligations, anti-money laundering laws (Republic Act No. 9160 as amended), and tax reporting obligations.
• Legitimate interests: Processing is necessary for 57ph's legitimate interests in operating a secure platform, preventing fraud and abuse, improving platform performance, and communicating relevant service information to players — provided these interests are not overridden by your privacy rights.
• Consent: Where required, 57ph processes personal data on the basis of your freely given, specific, informed, and unambiguous consent, such as for certain marketing communications or the use of non-essential cookies.

5. How We Use Your Personal Data

57ph uses the personal data it collects for the following purposes:

• To create, verify, and manage your 57ph player account
• To process and reconcile deposits and withdrawals via GCash, Maya, bank transfers, and other accepted payment methods
• To verify your identity and age (21+ requirement) through KYC procedures in compliance with PAGCOR regulations
• To detect, investigate, and prevent fraud, money laundering, underage gambling, and other prohibited activities
• To provide 24/7 customer support and resolve disputes or complaints
• To operate responsible gaming tools including deposit limits, loss limits, session reminders, and self-exclusion features
• To send you service-related communications such as account notifications, transaction confirmations, and security alerts
• To send you promotional and marketing communications about 57ph offers and promotions, where you have provided consent or where permitted by law
• To analyze Platform usage patterns and improve the 57ph user experience for Filipino players
• To comply with PAGCOR reporting requirements, tax obligations, and other applicable Philippine legal obligations
• To maintain accurate business records for audit and regulatory review purposes

6. Disclosure of Personal Data

57ph does not sell, rent, or trade your personal information to third parties. We may disclose your personal data to the following categories of recipients only to the extent necessary and for the specific purposes described in this Policy:

6.1 Service Providers and Data Processors

57ph engages trusted third-party service providers who process personal data on our behalf under written data processing agreements. These include payment processors (GCash, Maya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting and IT infrastructure providers, fraud detection and AML monitoring service providers, and customer support platform providers. All processors are contractually required to maintain appropriate security standards and to process data only on 57ph's instructions.

6.2 Regulatory and Law Enforcement Authorities

57ph may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), the National Privacy Commission (NPC), and other relevant Philippine government agencies or law enforcement authorities where disclosure is required by law, court order, or regulatory directive.

6.3 Game Providers

Certain technical data (such as player session identifiers) may be shared with licensed game developers and platform providers whose games are hosted on 57ph, solely to the extent necessary for game delivery, RNG certification, and dispute resolution related to specific game sessions.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 57ph's business assets, personal data held by 57ph may be transferred to the acquiring entity. Players will be notified of any such transfer and their rights under the Data Privacy Act of 2012 will be preserved.

7. Cross-Border Data Transfers

Some of the third-party service providers engaged by 57ph may process personal data outside of the Philippines — for example, cloud infrastructure providers whose servers may be located in other countries. Where such cross-border transfers occur, 57ph ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC regulations on cross-border data transfers.

These safeguards include requiring recipient organizations to be bound by contractual clauses that impose data protection standards equivalent to those required under Philippine law, and ensuring that transfers are only made to countries or organizations that provide adequate levels of data protection. By using the 57ph Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines as described in this section.

8. Data Retention

57ph retains personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the duration of your active account and for such additional period as required to comply with applicable legal, regulatory, and audit obligations. The following general retention periods apply:

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 57ph will securely destroy or anonymize the data in a manner that prevents its reconstruction or identification.

9. Cookies and Tracking Technologies

57ph uses cookies and similar tracking technologies (collectively, "Cookies") on the Platform. A cookie is a small text file placed on your device by a website you visit. Cookies are widely used to make websites work more efficiently and to provide information to website operators.

9.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function properly — for example, maintaining your login session, storing game preferences, and enabling secure payment processing. These cookies cannot be disabled without impacting your ability to use core Platform features.
• Performance and analytics cookies: Used to collect anonymized information about how players use the Platform — such as which pages are visited most frequently and whether any error messages are encountered. This data helps 57ph improve Platform performance and user experience.
• Functionality cookies: Used to remember your preferences and settings, such as your preferred language, responsible gaming limit settings, and display preferences, to provide a more personalized experience.
• Targeting and marketing cookies: Used to deliver relevant promotional content and to limit the frequency with which you see the same promotional messages. These cookies may be disabled without affecting your use of the core Platform features.

9.2 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse some or all cookies, delete existing cookies, and receive notification when new cookies are set. Please note that disabling certain cookies may affect the functionality of the 57ph Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

10. Security Measures

57ph implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• 256-bit SSL/TLS encryption on all data transmitted between your device and 57ph servers
• AES-256 encryption for sensitive data stored in our databases, including identity documents and financial information
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorized access
• Role-based access controls restricting internal access to personal data to authorized personnel with a documented business need
• Regular security audits and penetration testing conducted by independent security professionals
• 24/7 security monitoring with automated alerts for suspicious access patterns or anomalous data access behaviour
• Secure data centres with physical access controls, fire suppression systems, and redundant power supplies
• Staff training on data privacy obligations, phishing awareness, and secure data handling procedures

11. Your Data Privacy Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), Filipino players have the following rights with respect to their personal data held by 57ph:

To exercise any of the above rights, please contact 57ph's Data Protection Officer using the details provided in Section 14. 57ph will respond to verified data rights requests within thirty (30) calendar days of receipt, in accordance with NPC guidelines. We may require you to verify your identity before processing a data rights request to protect your privacy and prevent unauthorized access to your data.

If you believe that 57ph has handled your personal data in a manner that violates your rights under the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines through the NPC's official complaint resolution process.

12. Children's Privacy

The 57ph Platform is strictly restricted to individuals aged 21 years and older, in compliance with PAGCOR regulations and applicable Philippine gaming laws. 57ph does not knowingly collect or process personal data from individuals under the age of 21.

During registration, 57ph requires all users to confirm they are at least 21 years of age. Age verification is conducted as part of the KYC process, and any account found to belong to a person under the age of 21 will be immediately suspended and the matter handled in accordance with PAGCOR regulatory requirements.

If you believe that a minor has accessed or registered on the 57ph Platform, please contact us immediately at the details provided in Section 14 so we can take appropriate action.

13. Amendments to This Policy

57ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws and regulations (including NPC issuances), PAGCOR requirements, or Platform features. The date of the most recent revision is always displayed at the top of this page.

When material changes are made to this Policy — meaning changes that could significantly affect your rights or how your personal data is processed — 57ph will notify registered players by email to the address associated with their account and/or via a prominent notice on the Platform at least fourteen (14) days before the changes take effect.

Minor amendments such as typographical corrections, formatting changes, or clarifications that do not alter the substance of any provision may be made without prior notice. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

14. Contact and Data Protection Officer

57ph has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact the 57ph DPO through the following channels:

• Live Chat: Available 24/7 in-platform — mention "Data Privacy Request" to be connected to the DPO team
• Email: [email protected] — subject line: "Data Privacy Request"

57ph aims to acknowledge all data privacy inquiries within 48 hours and to resolve substantive requests within 30 calendar days. For formal data rights requests (access, rectification, erasure), please include your full name, registered email address, and a description of your specific request to expedite processing.